To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant or required information. The use of correct address and Post Code, and route information (if applicable) are critical to ensuring timely delivery.
We ship our shoes from China.We can ship to all global.
We ship via EMS, DHL, USPS, E-Packet and so on.
（Due to teh coronavirus (COVID-19) , the shipping time will normally extent to 15-20 days.）
3-5 days after your place order, you will receive a shipping confirmation email or information by WhatsAPP or Facebook with the tracking number of your order. Please offer a real and active email address, CS will update your package’s information by email.Visit the link to check the order information:
If you have placed an order and would like to cancel it , please contact our customer service as soon as possible. But if your order has been sent out, we can’t cancel it. Thanks for your understanding.
If you don’t receive your tracking number within 7 days after placing your order, The e-email may be defined as junk mail. In this case, please contact luckick.shop CS.